KYC & AML Policy

In reality, KYC at PhospherAI involves us gathering and validating a limited collection of essential information about you: your complete legal name, your birth date, your nation of residence, your communication methods and the funding source you plan to employ. We cross-reference the information you entered during registration against the information contained in the files you submit.

What we do not do

We do not request your internet banking credentials, your complete card security code, or physical access to your computer or mobile device. No staff member of ours will ever solicit those. Any communication asking for them is not legitimate and should be flagged using the report system.

1. 01

   Register

   Create the account with your real legal name, date of birth, country of residence, email and phone number. Details that do not match your documents are the most common cause of delay.

2. 02

   Confirm contact details

   Confirm your email address and, where requested, your phone number. This proves the contact channels belong to you.

3. 03

   Upload your identity document

   Upload the pages that carry your photograph and personal data. Some checks include a short liveness or selfie step to confirm the document belongs to the person holding it.

4. 04

   Upload proof of address

   Upload a recent qualifying document in your name at the address on file.

5. 05

   Confirm the payment method

   Provide proof of the instrument you will use to fund and to receive withdrawals.

6. 06

   Screening and review

   Our compliance team reviews the file, runs the required sanctions and risk screening, and either approves the account or asks for a correction.

7. 07

   Confirmation

   You receive a notification once the account status changes. The current status is always visible in the verification area of your account.

• Furnish truthful, recent and thorough particulars, ensuring records remain current.
• Use only your own funds and your own payment instruments - never someone else's.
• Maintain a single account only, and safeguard your login information.
• Respond to document requests within the timeframe stated in the request.
• Notify us right away if your nation of residence, legal name or funding method changes.
• Notify us without delay if you suspect any unauthorized entry into your profile.

Submitting falsified or altered documents is a serious matter. It leads to closure of the account and, where applicable law requires, notification of the competent authority.

Processing duration is affected by current workload, submission quality and whether extra screening requirements emerge. Your account dashboard displays the applicable review window and the current stage of all materials submitted - use this displayed timeframe as your reference, disregarding estimates elsewhere.

• Clear, complete, unedited uploads are reviewed fastest.
• Submissions received outside regular working hours will be handled during the subsequent business day.
• Enhanced review, where required, adds time and is communicated to you.

1. 01

   Legal obligation

   Services that hold or transmit client funds are generally required to identify their clients before providing the service. This is not optional and applies to every account without exception.

2. 02

   Protecting your money

   Verification ties an account to one identifiable owner. It makes account takeover far harder, and it means withdrawals can only be sent back to a payment method proven to belong to you.

3. 03

   Keeping the platform clean

   Screening prevents sanctioned entities and undisclosed front companies from gaining access to the platform, thereby safeguarding all other users.

4. 04

   Faster payouts later

   An account that undergoes upfront verification avoids interruptions during withdrawal procedures, preventing inconvenient delays when speed matters most.

AML safeguards extend beyond a simple initial identity verification. They encompass classification of accounts by risk level, screening for sanctioned entities and high-risk public figures, caps on atypical deposit behavior, document retention, internal notification procedures for questionable transactions and, where law mandates it, notification to appropriate regulators.

Where AML rules and a client instruction conflict, the AML rules take priority. That can mean a delayed transaction, a request for additional documents, or a restricted account until the matter is resolved.

What is monitored

Funding and withdrawal patterns, changes of payment instrument, changes of country or contact details, activity that does not match the profile you gave at sign-up, and any activity flagged by our screening tools.

What can happen as a result

• A request for refreshed documents or an explanation of the source of funds.
• A temporary hold on a specific transaction while it is reviewed.
• Adjustment of the limits published in your account.
• Restriction or closure of the account where the law requires it.

Records

Identification data and transaction records are retained for the period required by applicable law after the relationship ends, and are handled in line with our Privacy Policy. In some cases, legislation restricts our ability to inform you that we have filed a notification.

If a decision is unclear to you, contact support and ask for the reason. Where the law permits us to explain, we will.

1. Identity document

An identity document issued by government authorities that includes your likeness, complete name, birth date, unique identifier and validity period. Standard options include a passport, a national identity document, or a driver's license where applicable with photographic identification. The document must be current and possess an active validity period.

2. Proof of address

A recent document, usually issued within the last few months, showing your name and your residential address as it appears on your account. Typical examples are a utility statement, a bank or card statement, a local tax or municipal notice, or an official letter from a public authority. Post-office boxes and addresses belonging to someone else are not accepted.

3. Proof of payment method

Evidence that the funding instrument belongs to you. For a card, that is normally an image of the card showing your name, the first six and last four digits and the expiry date, with the remaining digits and the security code covered. For a transfer from a bank account, that is a statement or confirmation in your name showing the account identifier. For an electronic wallet, a screenshot of the account profile showing your name and the account identifier.

Formats and file size

Upload limits, accepted file types and any additional document requests are shown in the verification area of your account. Documents in a language other than the account language may require a translation; the compliance team will tell you if that applies.

Licenses & regulatory information